Customer will receive a free prepaid shipping label in a provided shipping box to the customer provided address. Customer may affix the shipping label to the provided shipping box, insert your device, and ship to us for environmentally compliant recycling.
We will not dispose of covered devices in landfills or transfer covered devices to computer equipment recycling facilities that dispose of covered devices in landfills other than necessary incidental disposal in de minimis amounts.
IMPORTANT NOTICE REGARDING CUSTOMER DATA ON DEVICES
You are responsible for all confidential data that may be stored on the Device. Before you ship any Device for recycling, you are responsible for:
(a) deleting the data on the Device;
(b) backing up or transferring any data prior to deletion;
(c) removing any removable media, such as memory cards, etc.
As each Device is different, for removing data on the Device, please contact us by emailing support@ivankyo.com. By following the instructions provided to ensure data is removed from the Device prior to returning for recycling will protect your personal data.
Neither vankyo Products nor any third party (including shipping service) will accept liability for lost data or software or dissemination of confidential information.