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SHIPPING POLICY

Where can we deliver the package to? 

We can ship to most countries in the world. 

Countries not shipped to include: Saudi, United Arab Emirates, Qatar, Argentina, Kenya, Turkey, Nepal, Pakistan.


About Our Shipping Countries? 

To check if the shipment is available to your country, please enter check out page by adding the product to your shopping cart. 


About Customs Tax 

Taxes may apply for imported goods/services and is regulated by the local countries law. Vankyo is not responsible for any tax invoice charged on its products or services. Shipping rates are estimates and may depend on different policies and tax rates applied per country of import. please contact your local customs authority for more information. all return costs caused by failure to sign for packages / products will be the responsibility of the customer and not Vankyo. 


What Shipping Methods Are Offered, and What Are the Respective Shipping Times? 

All the order will need 3-4 business days for prepare and package, not including Saturday and Sunday. We will send you an email when your order has shipped. (If you have not received the email, please check the Junk Email folder or check whether the email has been rejected. Contact us if you still have not received the tracking number.)

The products will arranged from our overseas warehouse ( in AU, US, etc.)in advance in general.

After shipping, you can track your order. To track your order,  click here.

Note: All pre-order products will be delivered in about 30 days after ordering.


What Shipping Carriers do you use? 

We choose DHL, USPS, UPS, FedEx and Canada Post to fulill north America orders, all orders shall be shipped from our US warehouse in California.

AreaIncluding countriesOverseas WarehouseChinese Warehouse
North America United States, Canada, Mexico2~8 Business Day3~8 Business Day
Europe

France, Germany, Spain, Portugal, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden, United Kingdom, Switzerland

2~8 Business Day3~8 Business Day
AsiaJapan, Singapore, Malaysia, Thailand2~8 Business Day2-8 Business Day
OceaniaAustralia, New Zealand2~8 Business Day3~8 Business Day

Freight Information

The shipping cost depends on the shipping country and the weight of the package, and will be displayed on the checkout page.

The logistics method depends on the delivery region.


Payment Information 

Shopping on Vankyo is safe, fast and convenient. to make life easier, we accept a number of secure payment methods designed to be completely safe and friendly. when you shop at Vankyo, your privacy and online security are always guaranteed. 


PayPal: The most convenient payment method in the world 

Vankyo primarily uses PayPal to process secure payments. through PayPal, we accept Mastercard, visa, American express, discover, and bank transfer (debit card).  

Contact us if you have any questions